You have two ears, are you using them? Here’s how to leverage them more effectively to be a better listener.
Listening is a key skill for any leader, especially in today’s world where leaders are more dependant than ever on feedback from the front line. Things are changing too fast for any individual to keep up in a vacuum. Having an environment where people feel free to speak up, and respected when they do, is vital.
For many years I struggled with feedback I received that I was not a good listener. In my efforts to improve in this area I found a couple of changes to my behavior that proved invaluable.
Three Tips to Become a Better Listener
Seek Input To Glean Insight From Others: When you are the leader it is especially important that you seek input from others upfront before stating your views. I am an extrovert and quickly ready to share my views. When you do this, you shut down input from subordinates and others who may not feel...