When asked about the thing most managers dread about their job, the number one response is giving constructive feedback. Yet this is the most important task for any leader. As someone who came out of college and was leading a team at 22 years old, I wish I’d had some guidance on how to make feedback sessions more effective for my team members. After 33 years in corporate America, here is a simple outline I learned to use for making the most of a feedback session.
Before the meeting:
Find a private location to have the discussion and notify the employee that you want to have a discussion about performance. This will help take the surprise out of the meeting.
Beware of feedback overload. Most individuals can get overwhelmed when you are giving them feedback on more than two areas, so be sure to focus your discussion on a few specific items.
Do your homework. Make sure you can give specific examples of problem areas or areas where the em...
Confidence is a learned skill, just like leadership and public speaking.
The way we become more confident is to try new things. When we try new things, we learn what does and does not work for us and eventually conquer that new skill.
In talking with my friend Dr. Peter Buckley, the Dean of the Medical College of Georgia at Georgia Regents University and former Chair of the Department of Psychiatry and Health Behavior at the school, I asked if some people were born more confident. Dr. Buckley’s reply was “We are all born with the same innate confidence. It is experience that builds or destroys confidence in anything we attempt. If we fail at anything, it is important that we keep trying. This is how confidence and knowledge are ultimately built.”
This is why failure is such an important part of our growth. Failure is not truly failure unless we do not learn from it and do not try again.